If you would like to place an order by telephone, have a query about an existing order, would like to order a bespoke item or simply have a question for a member of our team, then please feel free to contact us:

By Web Form:

Please use the form on this page to send a message to us (enquiries will be responded to during Head Office opening hours) 


By Telephone:

Please call +44 (0)20 7731 4436 Monday to Friday between 9.00 - 17.00 (GMT)


By Email:

Please send an email to (emails will be responded to during Head Office opening hours) 


By Post:

Tea Palace, 71 Low Petergate, York, YO1 7HY

Please note that our Head Office is open Monday to Friday between 9.00 - 17.00 (GMT)